Deputy Lead Backoffice 100% DE, FR, IT (w/m/d)
Zürich
Unbefristet
Vollzeit
Properti was founded at the end of 2019 and is already one of Switzerland's leading proptech companies. We have ambitious goals and want to bring about lasting change in the real estate market. Transparency and sustainability, but also youth and innovation, are keywords that perfectly represent our company values. We not only offer a comprehensive service covering all aspects of real estate sales and rentals, but also see ourselves as a holistic partner. Our knowledge, experience, integrity, and excellent network are the cornerstones of our company.
Are you ready to grow and contribute to a young, dynamic company? Do you want to be part of our expansion and make a difference? Do you want to be more than just a number and play an active role in shaping the future? Our philosophy is to not only challenge our employees, but also to support them!
Aufgaben
- Provide professional and operational leadership to the team and coordinate daily workflows
- Identify and implement concrete measures to increase efficiency in day-to-day operations
- Take responsibility for the continuous development, standardisation and digitalisation of operational end-to-end processes, optimise recurring workflows and implement AI-driven solutions
- Oversee quality assurance and ensure the structured handling of customer requests
- Prepare reports, analyses and KPI evaluations to steer and manage the team
- Actively use CRM and AI tools in daily operational work
- Take responsibility for accounts receivable management, including monitoring outstanding invoices and incoming payments
- Oversee invoice controlling and dispatch
- Full responsibility for fleet management and administration of camera equipment
- Handle correspondence in German, French and Italian
- Work closely with the Sales team
Job Anforderungen
- Completed Master’s degree in Business Administration or a comparable field of study.
- Initial experience in Administration, Finance, Operations, or Customer Service is an advantage.
- Proven experience in implementing projects and processes (mandatory: CRM, automation, and AI tools).
- Structured, reliable, and solution-oriented approach.
- Conversational proficiency in Italian and French is mandatory.
- A versatile "all-rounder" with a distinct hands-on mentality.
- High level of initiative, energy, and resilience.
- Ability to independently take on leadership responsibility while actively supporting brokers from the back office.
Job Vorteile
- Above-average career opportunities & talent development
- Young and innovative company
- Fixed workstations and co-working space in bright rooms with quiet areas
- Food & drinks: fresh fruit & snacks, coffee & tea, drinks & after-work beer
- Birthday retreat: half a day off
- Five weeks of vacation
- Unlimited (unpaid) vacation
- Rocket Friday, summer & winter events, incentive trips
Open Positions
Browse our current job openings below and apply today to be a part of a dynamic and collaborative workplace culture.
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